Privacy Policy

Information We Collect

• Wallet and account identifiers used for authentication and account continuity.
• Content hashes and timestamp metadata needed to create proofs. TimeProof is designed around hash-first workflows rather than storing your source files.
• Payment, billing, and credit-usage records for packs, plans, and overage controls.
• Identity-verification status and related attestation inputs when you use verified or Legal-Grade workflows.

How We Use Information

• To deliver timestamping, verification, billing, and account-management features.
• To generate certificates, evidence outputs, and identity-linked attestations when applicable.
• To maintain service integrity, prevent abuse, and meet legal or compliance obligations.

Blockchain and Permanent Records

• Hashes and on-chain anchors are designed to be immutable once written to the blockchain.
• Because blockchain records are public and permanent, they cannot be deleted the same way off-chain account data can be changed or removed.
• TimeProof’s model is to anchor fingerprints, not the contents of your original files.

Third Parties

• Stripe is used for customer payments and for identity-verification processing where required.
• Public blockchain infrastructure is used to anchor timestamp records.
• Information may be disclosed when required by valid legal process or binding law.

Security and Retention

• TimeProof uses standard security controls appropriate to a hosted software service, but no online system can promise absolute security.
• Account and transaction records may be retained for operational, tax, fraud-prevention, or legal-compliance reasons.
• Blockchain anchors remain permanent by design.

Contact

For privacy-related questions, contact support@timeprooflabs.com.